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Home › Return Policy
Return Policy - Money back Guarantee

30 Day Return Policy

Diamonds and diamond jewelry are very special and important purchases that take time to inspect and consider. Therefore provides a full 30 day Return Policy. If you are not satisfied with your purchase, you may return it to our offices within 30 days of the shipment date for a full refund or exchange.

Full refund on returns apply to standard ring sizes (6 1/2 to 7) only and anything but will be considered special order. In this case there might be a none refundable charge of up to $100.00.

In order to process a return, simply contact our Customer Service department at 1-866-GOLD-141 (465-3141) to receive a Return Authorization Number (RAN). Our Customer Service staff will provide you simple instructions on how to properly package, insure and ship your items back to our office. Items sent to our office without a RAN number, packages shipped beyond the 30 day return period, or packages that are improperly packaged or uninsured will be refused receipt. All refunds will be done in the form of the original purchase method except for bank wires, which are refunded via company check.

Returned merchandise must be undamaged and in "new and unused condition" to be acceptable for refund or exchange. Items showing obvious signs of wear or alteration by a jeweler other than will not be accepted. Special orders are not returnable.

If you have any questions about our return policies, please call 1-1-866-GOLD-141 (465-3141) or email [email protected].

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